For the best possible skate fit for GH boots, use these simple instructions on how to measure and photograph both of your feet. Once you have finished, email these photos along with your order number, so your size can be confirmed. All photographs should be clear, in focus and must show both the LEFT AND RIGHT BARE FEET.
If you have questions about sizing your GH boots, please contact us. mail: firstname.lastname@example.org
We will be happy to help you!
DISCLAIMER: We will not be sharing these photos to anyone. These photos will be used to accurately measure your boots for a custom fit.
Please measure your feet as following instructions:
1: Must use transparent tape to fix the ruler to avoid moving when you step on it.
2: Putting ruler against the wall with “0” as starting point, not with “30” as starting point. Stepping on the ruler by touching the wall slightly. Don’t stand with any distance from the wall.
3: Make sure the numbers and markings on the ruler are easy to read and not fuzzy at all before sending the pictures to us. We will request you to retake the photos if the figures are fuzzy and we have a hard time to read them.
4: Absolutely not wearing the socks when you measure your feet.
5: Please use Metric solid ruler, don’t use Imperial or soft cloth ruler or it’s hard for us to give you correct size.
6: Don’t use a compressed file to send us your photos, please put your 7 answers with all the 14 pictures into an OFFICE WORD FILE and then change to PDF FILE before sending to us. It’s a better way for us to get your pictures, otherwise we might need to request you to resend the photos if we can not open the files you send.
7: Please don’t forget to put your order number on any one of the pictures.
8: Please put your order number on the title of the email every time you send to us.
Please answer the following 7 questions:
1: How old are you? What’s your weight and height? We need to know if the model you order is stiff enough to support your skating.
2: What's your skating level: eg. single, double, triple jumps?
3: Do you prefer a snug fit or boots with some wiggle room?
4: How much room for growth do you need?
5: Do you want stiffer tongues or normal ones?
6: Are you flat footed?
7: What brand of boots are you using and have you ever used?
Please circle the spots in the picture to show us where you feel hurt in your previous boots.
Please be sure to send us the above 7 answers together with the following 14 pictures.
Step: #1A (picture 1)
Be sure to send us a picture of the ruler against the wall without your foot on, so the boot fitter is aware of exactly how much additional space needs or not to be added to your foot length.
Please don’t put your foot against the wall which is not vertical to your foot like the
picture below. This is because it’s hard for us to read the actual length of the foot
if it's photographed this way, as shown in the following wrong pictures:
Step: #1B (picture 2)
Put your easy to read ruler against the wall first. Then place your foot on the ruler with your heel touching the wall slightly.
Step #2A (picture 3)
The length of your right foot
Step #2B (picture 4)
The length of left foot.
Step #3A (picture 5)
Place the widest part of each foot on the ruler.
The width of right foot.
Step #3B (picture 6)
The width of left foot.
Do not start measuring from zero point, as shown in the following wrong pictures:
Step #4A (picture 7)
Show us the lower leg of your right foot at this wider angle.
Step #4B (picture 8)
Show us the lower leg of your left foot at this wider angle.
Step #5A (picture 9)
Please take a picture of the outside of your right foot from heel to toe.
Step #5B (picture 10)
The outside of your left foot from heel to toe.
Step #6A (picture 11)
The inside of your left foot.
Step #6B (picture 12)
The inside of right foot.
Step #7A (picture 13)
The heel of your right foot at a 45 degree angle.
Step #7B (picture 14)
The heel of your left foot at a 45 degree angle.