Free international shipping for most of the countries! (Excluding skate's accessories)
We may request an additional $30 or more as shipping fee for some far away countries.
Prohibited countries:
Sudan, South Sudan, North Korea, Cuba, Iran, Syria, Crimea
International shipping rates
We offer international shipping globally. Most orders are covered by free worldwide shipping.We may request an additional $30 or more for shipping for remote countries.
Time required for the shipment
Our production lead time is 7-21 days. This depends on our production floor capacity, and the complexity of the boots. The delivery time is 5-10 days, depending on the customs clearance.
International duties and/or taxes
Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.
Tracking number
After order placement, you will receive an email confirmation with your order number. The tracking number will be sent via a separate email once your order is ready to leave the factory. Please allow at least 12 hours for the tracking information to update before reviewing the shipment status.
Late delivery
In the event of a late deliver,staff will do all it can to get your package delivered to you as quickly as possible. However, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.
Package lost
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.
If you’re unable to resolve the issue with the shipping company, please email salessteam@ghskates.com and we’ll get to the bottom of it!